Cross-cultural Communication Competency
Having communication compentency means having the ability to correctly interpret the partner's communicative conduct (speech and behaviour) and develop one's own behavioural patterns to allow adequate forms of verbal and non-verbal expression.
Recognising and interpreting different communicative and behavioural conduct ('messages') represents a key competency in international cooperation. After all, communication is the basis of all forms of interaction and has a direct impact on reciprocal perception of behaviour, negotiation and conflictive situations.
If, for example, English has been chosen as the common language for communication and business the partners' differently hallmarked cultural perception, thinking and behavioural patterns retain their immense influence on each side's form of communication.
It cannot be presumed that a 'common language' also leads to a congruous evaluation of communication and behaviour. So in order to succeed in cross-cultural cooperation it is necessary to gain a clear understanding of the importance the partners attach to verbal and non-verbal forms of communication.
A focus of China Consultancy's work is imparting communication competency in international and cross-cultural cooperation trainings.
(see: Cross-cultural Training and Competencies / China Consultancy's Services, Regions)
A further focus is the application of China Consultancy's international and cross-cultural competency with regard to consulting and coaching.
(see: Competencies / China Consultancy's Services, Cross-cultural Coaching and Coaching Across Cultures)